Generally, after your first visit, we communicate with you about how well your dog did with their first grooming here. If it’s a puppy we know it will take time for them to get used to the brushing, being on the table, and being handled. We recommend that you use a bristle-type brush on your dog and properly handle your dog while brushing its body, head, face, and ears. After brushing, check your work with a metal comb to ensure all tangles are removed. Do keep in mind that if your dog doesn’t like the brushing or combing, even trying to bite you, he will probably do the same for us.
High-energy dogs can also be difficult to groom, therefore we recommend tons of exercise before visiting us. If there is a history of bad behavior, we always offer to try to groom your dog (if the dog has been neutered or spayed and has been through obedience training). Difficult behavior can include pulling for brushing or combing, biting for any handling, pulling away from the groomer, spinning on the table, or constantly being distracted by typical grooming salon processes.
Any of these difficult behaviors lead to more stress on our groomers’ bodies and additional time for the grooming process. After we speak to you twice about the behavior, be aware that we will charge accordingly for the difficulty grooming your dog. If the behavior doesn’t improve in time, the charge could potentially increase, especially if the behavior worsens.